Data Protection

Data Protection

Huawei Cloud proposed the principle of "data neutrality", which underpins the concept of "customers' content data is owned, used, and created value for customers". Adhering to this principle, Huawei Cloud has built a data security system to ensure that our customers migrate data to the cloud securely and reliably, have complete control over data security on the cloud, and gain clear visibility in data operations on the cloud.

Huawei Cloud proposed the principle of "data neutrality", which underpins the concept of "customers' content data is owned, used, and created value for customers". Adhering to this principle, Huawei Cloud has built a data security system to ensure that our customers migrate data to the cloud securely and reliably, have complete control over data security on the cloud, and gain clear visibility in data operations on the cloud.

Huawei Cloud Helps You Keep Cloud Data Secure

Huawei Cloud Helps You Keep Cloud Data Secure

Huawei Cloud Data Security Management

Huawei Cloud Data Security Management

Huawei Cloud Data Security Capabilities

Huawei Cloud Data Security Capabilities

Stable and Reliable Data Migration to the Cloud
Stable and Reliable Data Migration to the Cloud
Huawei Cloud provides a stable and reliable data foundation:

Securing content data on the cloud depends on a secure and reliable cloud environment. Based on Huawei's more than 30 years of security experience and industry best practices, Huawei Cloud has built a secure cloud infrastructure, laying a solid foundation for customer data security on the cloud.

Huawei Cloud provides basic protection to secure your content data at rest, in use, and in transit on the cloud. Huawei Cloud also incorporates security activities in routine management and governance into related service processes and tools to ensure continuous implementation of related security requirements and measures.

Independent Control over Your Data
Independent Control over Your Data
Where your data is retained:

You can learn the global infrastructure distribution and region- and global-level service catalogs of Huawei Cloud on our website. This helps you select a region that meets your service requirements to store data. You can get more details about your data storage locations on web pages of related services on our website.

Controllable data lifecycle:

Huawei Cloud has built full-stack data-centric security services that cover entire data lifecycle. These services enable in-depth defense for mission-critical data and provide full-stack encryption, customer-owned keys, and customer-authorized remote O&M to help with independent and controllable data security.

Customers' data migrations:

Huawei Cloud provides data migration capabilities to ensure that you can control data migrations to and out the cloud.

Huawei Cloud migration service uses a "7 phases and 12 steps" method to cover all phases and scenarios of cloud migration in an end-to-end manner. Huawei Cloud migration service provides atomized solutions and scenario-based capabilities to help securely migrate all workloads to the cloud.

Transparent Visibility in Data Processing
Transparent Visibility in Data Processing

Huawei Cloud provides data processing that is transparent and visible to you so that you can learn how your data is processed on the cloud. This includes support we provide for you, O&M activities we engage in only with your express authorization, and activities you do to your cloud content data.

Huawei Cloud always ensures that content data processing on the cloud is transparent and visible to you, and you have complete control over content data on the cloud. Huawei Cloud promises not to access your content data without your authorization, unless otherwise stated by applicable laws.

For support we provide for you when necessary, we will not perform any operations without your explicit authorization. We will retain related operation logs for your audit for such support.

Huawei Cloud complies with all applicable laws and regulations in related countries and regions. We also focus on changes in regulatory requirements, evaluate security standards in related industries, and share our compliance practices with you.

Huawei Cloud Data Protection Resources

Huawei Cloud Data Protection Resources

FAQs About Data Protection

FAQs About Data Protection

Which types of customer's cloud data does Huawei Cloud process?

Huawei Cloud processes the following types of data:

● Personal data: various types of information recorded electronically or otherwise relating to an identified or identifiable natural person, excluding information that has been anonymized. When you are interacting with Huawei Cloud, Huawei Cloud collects personal data that is sometimes required, for example, to provide you with certain services. We collect your personal data in the following scenarios: When you use a Huawei ID, we collect your username, mobile number, email address, and account information; when you use the address management service, we collect your recipient name, detailed address, postal code, and mobile number. For more scenarios, see the Privacy Statement.

Huawei Cloud respects and protects your personal data in accordance with Huawei Cloud Privacy Statement and other applicable laws. Huawei Cloud collects, stores, and uses your personal data in compliance with the data minimization principle, and takes comprehensive measures to secure your personal data.


● Content data: data stored or processed during the use of Huawei Cloud services, including but not limited to documents, software, images, and audio and video files. You have the control over your content data. You are responsible for the authenticity, accuracy, legality, and security of your content data. Huawei Cloud provides a wide range of security services for you to improve security and reduce data security risks.

Where is my content data stored?

Huawei Cloud has many regions and AZs deployed around the world and offers high-speed global network connections and localized services. You can select a region to purchase and deploy services as needed. The region you select is where your content data is stored. We will never move your content data across regions without your express authorization. For example, if your services are in a city around Singapore and you want to store your content data only in Singapore, you can select the Singapore region to purchase and deploy services.


For more information about Huawei Cloud regions and AZs, see the global infrastructure distribution on Huawei Cloud website.

Does Huawei Cloud transfer data to other regions or countries?

Content data: You can decide where your content data is stored. Huawei Cloud will not transfer your content data to other regions unless required by applicable laws or explicitly authorized by you. If you need to transfer your content data across borders and need assistance from Huawei Cloud, you can contact us and authorize Huawei Cloud to transfer your content data. We will then provide necessary assistance in compliance with applicable laws and regulations.

Will Huawei Cloud ever access my content data?

As a cloud infrastructure and service provider, we understand your concerns about data security. We always comply with local laws and regulations on data security. Without your explicit consent, we will never use, or even access, your non-public content data.

How does Huawei Cloud secure my content data?

Huawei Cloud has created a sound, trustworthy, sustainable data security governance system based on the shared responsibility model, in compliance with laws, regulations, and obligations specified in "Your Content" and "Your Security" in Huawei Cloud Customer Agreement, and by referring to international and industry data security standards and best practices. The system includes organization responsibilities, regulatory requirements, process guidance, technical tools, and measurement and verification of security controls. We will take appropriate management, physical, and technical measures to ensure the security of our cloud infrastructure and cloud services and provide systematic and effective security and compliance capabilities for your content data on the cloud.


However, you also need to understand that you have control over your content data on the cloud, and Huawei Cloud is only the trustee for it. Building a cloud data security system depends on the security capabilities provided by the cloud service provider and appropriate security measures you take in the cloud. You shall be responsible for the legitimacy, security, accuracy, integrity, and reliability of your content data, including but not limited to developing and implementing appropriate security regulations (such as user management and access control), deploying appropriate cloud security services, implementing appropriate security configurations, and installing vulnerability patches in a timely manner. You are responsible for obtaining and maintaining any notice, consent, or authorization related to your content. We will not assume any obligations or liabilities related to your content, unless otherwise specified in laws.


You can use cloud security services and features, such as Data Security Center (DSC), Data Encryption Workshop (DEW) , Database Security Service (DBSS), Cloud Bastion Host (CBH) and Cloud Certificate Manager (CCM) to help you manage data security. To improve security and compliance, you can count on our security services and solutions, such as Managed Detection Response(MDR) and the DJCP solution.